The Patient Advice and Liaison Service (PALS) is an opportunity for you to let us know what it’s like to receive NHS services as a patient, relative or friend. It offers you the chance to provide comments, compliments or raise concerns about the services you have received and helps the Trust to ensure that high quality, responsive services are available.
PALS is a free, confidential service available to offer help, advice and information on NHS services and is designed to help patients, carers and staff get the best out of what the NHS has to offer.
North East Lincolnshire Clinical Commissioning Group (CCG) has a dedicated PALS team dealing with matters relating to Primary Care Services in the local area. These include those NHS services offered from your GP Practice, Dental Surgery, Pharmacies (chemists) and Opticians and all Adult Social Care Services.
