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Carers' Support Service


The Carers' Support Service is a part of the Carers' Support Centre charity. We have been supporting Carers with great success for the past 25 years.

The Carers' Support Service is here to work with and support Carers in North East Lincolnshire

A Carer is someone of any age who looks after a child, relative, partner or friend in need of help because they have an illness, disability, fraility or substance misuse problem. The care they provide may be personal, emotional or supervisory and is unpaid 

We offer:

  • Information and advice
  • Carer groups and social activities
  • Counselling
  • Befriending
  • Advocacy
  • Support when caring ends
  • Training for Carers
  • Holistic therapies
  • Support for Carers of someone with substance misuse problems.

Carers are also able to access specialist advice on benefits, housing, finances and debt, amongst other topics. Home visits are available. Please call the centre on 01472 242277 for more information and to book an appointment.

Our team are friendly and available to support you over the phone 7 days a week, or we can meet you face to face during office opening hours. Please see our website for more details:

Our service is entirely confidential. No information will be shared with other organisations without your expressed permission.

Registered Charity: 1070028

Company Number: 3540988

Who to contact

Contact Name
Helen Wilson
Contact Position
Assistant Director
01472 242277

Where to go

Carers' Support Service
The Old Waterworks Offices
1 Town Hall Square
North East Lincolnshire
DN31 1HY

Time / Date Details

When is it on
Phone lines open weekdays 8am to 7pm and weekends 10am to 2pm
Time of day
Session Information
Mondays, Tuesdays, Wednesdays and Fridays: 8.00 am to 5.00 pm
Thursdays: 8.00 am to 7.00 pm
Saturdays: 10.00 am to 2.00 pm

Other Details


Age Ranges
Referral required
Referral Details

We can be contacted directly by any member of the public. Professionals can make referrals on behalf of Carers after receiving the Carers consent.


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